Privacy Policy | Country Scrunchie Club

Last Updated: 10th November 2025

At Country Scrunchie Club, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.countryscrunchieclub.co.uk or use our services.

By using our site or services, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information in these ways:

Information You Give Us:

Contact info (name, email, phone, address)
Account info (username, password)
Orders and payment details
Items you browse, add to cart, or wishlists
Messages you send us

Information We Collect Automatically:

Device, browser, and IP info
How you interact with our website (pages visited, clicks)
Cookies and similar technologies

Information from Others:

Payment processors (like Shopify)
Vendors who help us run the site or services

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Create and manage your account
Send updates about orders, returns, or promotions
Provide customer support
Improve our website and services
Prevent fraud and secure your account

3. Cookies

We use cookies to:

Remember your preferences and actions
Understand how people use our site
Show you relevant products and ads

You can block or delete cookies via your browser, but some features may not work properly if you do.

4. Sharing Your Information

We may share your info with:

Vendors and service providers (shipping, payments, analytics)
Business and marketing partners
Law enforcement or legal authorities if required
Affiliates or during business changes (merger, sale)

We do not sell personal information to third parties.

5. User Content

If you post reviews or other content, it may be visible to the public. Be careful not to share sensitive personal information in public areas.

6. Children’s Privacy

Our services are not for children under 16. We do not knowingly collect information from children. If we learn we have, we will delete it.

7. Security & Retention

We use reasonable security measures to protect your information, but no method is completely secure. We retain your data as long as needed to provide services, comply with legal obligations, or resolve disputes.

8. Your Rights

Depending on where you live, you may have the right to:

Access, correct, or delete your personal information
Receive a copy of your information or transfer it
Opt out of targeted advertising or information sharing

If you use a browser or device with a Global Privacy Control opt-out, we will respect your choice to opt out of “sale” or “sharing.”